Política de envío

Shipping Policy

*Last updated: October 17, 2026 • Store: Lumina Beauty — getluminabeauty.com*

Lumina Beauty ships within the United States. Please review the delivery terms below before placing your order.

### 1. Free standard shipping in the U.S.

We offer FREE standard shipping on all orders shipped to addresses within the United States. No minimum purchase is required. If expedited shipping options are offered at checkout, their cost and estimated delivery time will be shown before you pay.

### 2. Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding U.S. holidays) after payment is confirmed. You will receive a shipping confirmation email with tracking information once your order has shipped. If we experience a high volume of orders or an item is temporarily out of stock, processing may take longer — we will notify you by email if there is a significant delay.

### 3. Estimated delivery times

Standard (FREE in the U.S.): 7–15 business days (after processing)

Expedited (if offered at checkout): 2–4 business days — cost shown at checkout

Delivery estimates are provided by the carrier and are not guaranteed. Delays caused by the carrier, weather, holidays, or events beyond our control may extend delivery times.

### 4. Shipping address accuracy

Please make sure your shipping address is complete and correct at checkout. We are not responsible for delays or non-delivery caused by an incorrect or incomplete address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipping; additional shipping costs may apply.

### 5. Tracking

Tracking information is sent by email and is also available in your shipping confirmation. Please allow 24–48 hours for tracking to update after you receive the shipping notification.

### 6. Damaged or missing packages

If your package arrives damaged, please see our Refund and Return Policy and contact us within 7 days of delivery with a photo of the damage. If tracking shows "delivered" but you have not received your package, please check with neighbors and your local carrier first; if it still cannot be located after 3 business days, contact us and we will help investigate.

### 7. International shipping

At this time, we ship only within the United States. If international shipping becomes available, destinations, costs, and any duties or taxes will be clearly stated at checkout.

### 8. Contact us

For any shipping question, email us at **support.getluminabeauty@gmail.com** and include your order number.